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Undergraduate Certificate in Building and Sustaining Relationships for Organizational Success

Program at a Glance


Building and Sustaining Relationships for Organizational Success


Online, Hybrid

Total Units


Program Overview

If there is one theme that is common to working in all organizations, it is the need to work with other people to get work done.

While many employees may have the technical expertise needed to be successful, they could often benefit from the self-awareness and tools that are needed to build the kind of working relationships that open the door to ongoing collaboration, strong team performance, and the ability to resolve and learn from workplace conflict.

This 3-course certificate is designed to help employees at all levels in the organization, from new hires to C-suite executives, build a strong portfolio of skills, experience, and knowledge that lead to strong relationships in virtually any organizational setting. These courses are focused on enabling higher levels of individual and team success by building engagement levels, morale, and overall team and organizational success.

Courses are delivered by experienced and knowledgeable professionals and consultants who understand what people need in order to bring their best selves and most valued contribution to their organizations. Our instructors have years of experience working with public and private organizations, local and global NGOs, Nonprofits, and Government Agencies and Departments.

You’ll walk away with:

  • The ability to develop and apply social and emotional intelligence in diverse organizational contexts
  • Skills to evaluate team performance and understand dynamics of team cohesiveness
  • Knowledge of methods for creating a team environment that strengthens an organization’s performance
  • Team development tools and techniques that contribute to achieving results
  • The understanding of how conflict is experienced within people, different organizational culture, and across cultural boundaries.
  • Tools to address and manage conflict in organizations
  • The ability to conduct crucial conversations amid conflict, misunderstanding, and distrust

Program Details

Study Timely, Relevant Material

When asked by the National Association of Colleges and Employers (NACE) to rate the importance of candidate qualities and skills for the Job Outlook 2012 survey, employers rated “communication skills” and “the ability to work in teams” among the top three qualities. The certificate in Building and Sustaining Relationships for Organizational Success can help you advance your skills so that you can move to the front of the pack.

Add Value to Your Organization

This certificate can help you build professional relationships in the context of your current position or prepare you as you move into a new career.

Build Long-Term Skills

The portfolio of research-based skills you will gain in this program go beyond technical training and will hold value throughout your career.

Earn Credits Toward a Degree

If you’re interested in continuing your education, you can apply credits earned in this certificate toward a bachelor’s degree.

Admission Requirements

  • Undergraduate certificate program applicants must submit official transcripts documenting that they have been awarded the equivalent of high school diplomas from approved institutions. Students who have earned 12 semester units or 18 quarter units or more from regionally accredited U.S. institutions must submit complete official transcripts detailing this coursework.
  • Certificate students must be U.S. citizens or permanent residents.
  • Official test score reports or other proof of fulfillment of GGU’s English Language Proficiency Admission Requirement are required for all applicants whose native language is not English.

Please note that some courses taken as part of certificate programs will have prerequisites. These prerequisites must be satisfied (through transfer of equivalent coursework or through taking the courses at Golden Gate) before the certificate courses can be completed.

See Certificate Program Admission Policies and Undergraduate Transfer Credit Policies for more information.

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