Silhouette of a person, this is a placeholder image.

Michelle Wu, MBA, MSCS, BSEE

Adjunct Faculty

GenAI Conversational Chatbot Developer, Voicent Communications

Email: mwu@ggu.edu

Michelle Wu is a seasoned technology professional and educator with over two decades of experience in Silicon Valley’s high-tech industry. Her career spans roles in business development, technology innovation, and public service, complemented by a strong foundation in computer science and a passion for teaching.

Ms. Wu’s academic journey began at Michigan State University, where she pursued her PhD and Master’s Degree in Computer Science. As a Graduate Teaching Assistant, she specialized in Statistics and Artificial Intelligence. With a lifelong passion for learning, she recently completed her MBA degree at California Science and Technology University.

In her professional career, Ms. Wu has established herself as a global technology and business development leader, driving strategy, innovation, and partnerships across enterprise, startup, and public sector environments. As Senior Business Development Manager at Lumen Technologies, she spearheads market development and client engagement strategies for edge computing and global data center solutions.

Ms. Wu’s entrepreneurial spirit shines through her work with Voicent Communications, where she grew the company from inception to a multimillion-dollar enterprise, securing partnerships with industry giants like Verizon, AT&T, Salesforce, and Twilio. She is currently helping create a state-of-the-art Generative AI conversational chatbot using LLM RAG and Fine Tuning techniques.

As an elected city council member and mayor of Los Altos Hills, Ms. Wu championed digital transformation, including ALPR adoption, internet infrastructure deployment, and smart city initiatives to modernize building and planning processes.

Michelle Wu’s expertise has garnered media attention from outlets such as The New York Times, Associated Press. Her commitment to innovation and education continues at Golden Gate University. She created a digital twin AI teaching assistant to support her students in Network and Infrastructure Management courses.