Inside the Day-to-Day of Financial Planning
For Sydney, a typical week is made up of a dynamic blend of client meetings, team collaboration, and analytical work. Recently, her primary function has transitioned more into the relationship manager while also balancing the analytical pieces of the job. She enjoys spending her time in client meetings, “being that person that’s talking about the projections and having those relationship-building moments with clients.”
This often means being a “thought partner,” someone clients can call whenever something comes up. Sydney shares that what might come as a surprise to people is the depth of those conversations. Financial planning, in her view, is deeply intertwined with client emotions.
“It’s having really hard conversations and being able to manage emotion and talk through really challenging things,” she shares. “Clients will come to you with topics that might not outwardly be numbers-related, but it affects how they manage their money. For example, a client might say, ‘Hey, we’re having a really hard time within our marriage,’ or ‘One of my children is going through a really hard time and they’re struggling with addiction. How do I make sure that I’m protecting myself financially and also supporting them?’”
“All of the interpersonal pieces were somewhat of a shock to me when I first started in the profession,” she admits, “but it’s such a rewarding part of the work.” This psychological element, she believes, is crucial for the future of the industry. “I think behavioral finance is going to be such an important skill for the future of planning,” she notes. “Being able to dive deep into understanding a client’s bias, what holds them back from taking risks, and what motivates them to make change is going to be really important for advisors.”
Deepening Expertise at Golden Gate University
For an experienced professional like Sydney, pursuing a master’s degree was about diving deeper into the field and gaining advanced expertise. “I’m very connected with GGU because Dave Yeske, one of the founders of our firm, used to be the Director of the financial planning program at GGU,” she states. “A number of our other teammates have also earned their master’s degrees through the program, so I’m very excited to be continuing my education at Golden Gate University.”
She was also drawn to GGU’s Master’s in Advanced Financial Planning program for its reputation and its specialized concentrations in tax, estate planning, and life planning.
Sydney chose the estate planning concentration, inspired by colleagues who have become go-to experts after graduating from GGU. “I’m really looking forward to having a skill set that can help support the clients that I touch, but also clients that I’m not directly involved with,” she says.
“The Chief Planning Officer at Yeske Buie, Lauren, who has also gone through the MS in Advanced Financial Planning program, graduated with a tax planning concentration. Now, she’s our firm’s master in all things tax. The prospect of being able to have that same value-add to the rest of the team after completing my estate planning concentration is exciting.”
The specialized knowledge offered in GGU’s MS in Advanced Financial Planning program, she believes, is a key differentiator for planners, especially in initial meetings. “If a client tells you one of the things that’s currently top of mind for them is this really complex situation related to their estate, being able to address that and have a deeper conversation about the complexities rather than a surface level one really helps build trust with clients.”
As someone who practices holistic financial planning, Sydney also recognizes that her own approach aligns perfectly with the philosophy at GGU. Before crunching a single number, her team conducts a 90-minute discovery meeting. “We’re talking about everything except for the numbers,” she says. “Really diving into their past, their present, and their future and envisioning what their goals are.”
This deep understanding of a client’s values becomes the lens for all financial advice. “There’s often a numbers answer of what makes the most sense from a financial aspect, but if it doesn’t align with their values, then that’s not the right answer,” Sydney states. “My opinion is that holistic financial planning is the best way to be a financial planner. And again, it’s because money touches everything. If you’re only focusing on one thing, you’re missing 95% of the rest of the things that money touches.”